We set up, optimize and maintain your Google Business Profile and key healthcare directories, so patients see the right hours, locations, providers and services wherever they look.
Workstream
Listings health check
Illustrative workflow
The challenge
For many patients, your listing is the first thing they see, often before your website. Small errors there turn into missed calls and lost bookings.
When your details differ between Google, Apple Maps and healthcare directories, patients call closed numbers or drive to old addresses, and search engines trust your listings less.
Doctors who have moved, retired or joined from another clinic often leave behind duplicate profiles that compete with your main listing.
Missing categories, services, photos and attributes make it hard for a profile to appear for the searches you care about.
Unanswered questions get answered by strangers, and silence on reviews can look like indifference.
What's included
Good to know: Directory coverage depends on your specialty and country, and some directories charge their own fees. Listing changes can take days or weeks to be accepted.
Our approach
We find every profile for your practice, locations and providers, including duplicates and listings you didn't know existed.
We agree one correct set of names, addresses, hours and services, then correct or remove anything that conflicts.
Categories, services and descriptions are chosen to match how patients look for your kind of care nearby.
Posts, photos, Q&A and review responses keep your profile current and show patients you're paying attention.
Free marketing audit
We review 50 touchpoints across search, your website and reviews, then send a prioritized report. Free, with no obligation.
Healthcare context
Google allows individual practitioners to have their own profiles in some cases, with specific guidelines for solo and group practices. Getting this structure right avoids suspensions and duplicate listings.
A reply that acknowledges someone's visit or treatment can disclose protected information. We write responses that stay helpful without confirming any patient relationship.
This isn't legal advice. Rules differ by country, state and province, so confirm specific requirements with your own legal or compliance adviser.
We know how practitioner, department and location listings fit together for clinics, groups and hospitals.
Our review templates are built to avoid disclosing patient information, and we flag sensitive reviews to you.
Listing work is planned alongside your website and local SEO, so every signal points to the same practice.
What clients say
“DocWin’s team helped standardize our online information and contact details across platforms. This reduced confusion for patients trying to reach us.”
Dr. Marcus JeffersonOrthopedic Surgeon, DocWin client“I run a radiology center and needed better visibility on Google. DocWin optimized our website and Google Business profile. We now receive more genuine patient inquiries without any misleading advertising. I appreciate their ethical approach to healthcare marketing.”
Dr. Renee WashingtonRadiologist, DocWin clientOften, yes. Google's guidelines allow practitioner profiles in many situations, but the right structure depends on how your practice is set up. We'll recommend the safest option.
We'll work through Google's options for those profiles, such as updating or marking them, and remove duplicates where the platform allows it.
It depends on your specialty and country. We focus on the directories your patients actually use rather than mass submissions.
Many corrections show up within days, but some directories take weeks to accept edits. We track each one until it's live.
We can draft or post responses using privacy-safe templates you approve, and we'll flag anything that needs a personal reply from your team.
150%
Average patient increase
4.9/5 client ratingclient satisfaction rating
Get a free audit of your Google Business Profile and key directories, with a clear list of what to fix first.
