Doctor reviewing patient feedback on tablet

Dominate Digital Presence with Online Reputation Management

How Reputation Management Drives Patient Growth

Service quote
In healthcare, trust is everything. Your online reputation is the first impression patients have of your expertise and care.

The Numbers Don’t Lie

94%

of patients use online reviews to evaluate healthcare providers

3x

Doctors with 4+ star ratings get 3x more appointment bookings

30

One negative review can cost a medical practice up to 30 potential patients

Why Online Reputation Management Matters

Why Online Reputation Management Matters

A patient searches for your name. The first result? A 2-star review from three years ago complaining about wait times. Another patient checks Practo—your profile has only 3 reviews while your competitor has 150 glowing testimonials.

Your clinical skills are excellent. But online, you look average—or worse.

In today's digital world, your reputation isn't just what happens in your clinic. One unfair review or outdated listing can cost you dozens of patients. We ensure your reputation reflects your true quality of care.

What We Deliver

01

24/7 Reputation Monitoring

Real-time tracking of reviews, mentions, comments, and ratings across Google, Practo, Lybrate, Facebook, and 50+ platforms.

02

Review Generation Campaigns

Strategic systems to encourage satisfied patients to leave authentic positive reviews on key platforms.

03

Negative Review Management

Professional, HIPAA-compliant responses to negative reviews that demonstrate care while protecting your reputation.

04

Review Response Writing

Thoughtful, personalized responses to all reviews that show appreciation and build patient trust.

05

Social Media Monitoring

Track and respond to patient mentions, comments, and feedback across all social channels.

06

Crisis Management

Immediate action plans for reputation emergencies, viral complaints, or coordinated negative attacks.

07

Competitor Reputation Analysis

Track competitor reviews and ratings to identify opportunities and market positioning.

08

Doctor Rating Optimization

Systematic approach to improve star ratings across all major healthcare platforms.

Trusted by Professionals worldwide

Hear from healthcare providers who've transformed their practices with DocWin

Healthcare Professional

Healthcare Marketing By People Who Actually Understand Healthcare

Doctor-Founded Advantage

We've sat in your chair, faced your challenges, and understand the real pressures of running a practice.

Zero Compliance Risk

Sleep soundly knowing every campaign is pre-vetted by medical professionals who live and breathe healthcare regulations.

Quality Patients, Not Just Traffic

We target patients who actually need your services and can afford your care, not just anyone with a pulse.

Doctor reviewing analytics
Medical team meeting

Medical Specialty Mastery

From cardiology to dermatology, we speak your specialty's language and understand your unique patient needs.

Revenue Impact You Can Bank On

Track ROI in dollars earned, not vanity metrics—because your practice growth pays our bills too.

Your Marketing Department

Get a full healthcare marketing team for less than hiring one junior marketer.

Frequently Asked Questions

In most cases, no—and anyone promising guaranteed removal is lying. However, we can flag reviews that violate platform policies. For legitimate negative reviews, we focus on professional responses and generating more positive reviews to improve your overall rating.
We create compliant systems that make it easy for satisfied patients to leave reviews naturally—through follow-up emails, SMS reminders, and in-office prompts. We never buy reviews or offer incentives.
We immediately flag it with the platform for removal based on privacy violations. Most platforms will remove reviews containing specific medical information or protected health data.
We monitor your reputation 24/7 and typically respond to negative reviews within 2-4 hours during business hours. Quick, professional responses show current and potential patients that you care.
Not if done correctly. Professional, empathetic responses that acknowledge concerns (without admitting fault) actually improve your reputation. Patients see that you care about feedback and are committed to improvement.
It depends on your starting point and review volume. Practices with few reviews can see improvement in 2-3 months. Practices with many negative reviews may need 6-12 months of strategic reputation building.
We document suspicious patterns, flag reviews with platforms, and can pursue legal action if necessary. We also implement monitoring systems to catch fake reviews quickly.
No ethical reputation management company can guarantee specific ratings. We guarantee our effort, strategies, and professional execution to improve your standing.

Still have questions?

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